Shipping & Returns

SHIPPING AND RETURNS


SHIPPING:
We ship via United Parcel Service(UPS). UPS Terms Of Service state that prepaid packages shipped to a residential address may be signed for by the driver, and at the sole discretion of the driver, may be left at the residence, if no one answers the door to accept the packages. If a package or packages are signed for and left by the driver, the delivery shall be considered completed, and the purchaser shall be responsible for any loss or damage. The purchaser agrees to make arrangements to be available to accept deliveries from us, and also agrees that any signature collected at the delivery address shall constitute a completed delivery.

Guaranteed SAME DAY SHIPPING on all Orders placed by 3:30p.m. CST. All other orders are processed and shipped on the next business day(excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

We currently limit Shipping to Continental United States including Hawaii & Alaska. If there potential delays due to a high volume of orders or postal service problems that are outside of our control. We will notify by the email you provided at the time of purchase.

Domestic Shipping Rates and Estimates for calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

In Person Deliveries paid in Cash: All local in person deliveries paid in cash will be rounded to the next whole dollar and considered the "Delivery Fee". 

Ink Wrapped LLC. cannot take responsibility for products that freeze or Melt during shipping. We cannot control the weather and suggest you time your orders accordingly. This applies to ink and any other product or packaging that can be damaged by exposure to freezing temperatures. Ink Wrapped will do their best to insulate said products during shipping, but we cannot guarantee full protection against the weather.

 

RETURNS

We’ll accept returns on orders up to 7 days after you’ve received it.
However, because it’s Tattoo supplies, we can’t take back stuff that has been
used or tampered with in any way. 

This means all supplies need to be in their original packaging - unopened / unused.
No blister packs to be broken / seals opened / etc. 

 

Customers are responsible for shipping costs for returns.
If we made a mistake, we’ll cover your complete return without any charge to you.

If you’re near Princeton, IL, you are welcome to call us 833-465-9727 and schedule a pickup of your order, return, or exchange during normal business hours Monday-Friday 9am-5pm.
If you are not able to come to Princeton, you’ll receive a return label with our address from UPS which you are required to send back within 7 days.

Once the item arrives back with us, we will either mail back the correct item, refund you OR send you a voucher code to use on your next order.

 

EXCHANGES

 

If we made a mistake, call us or send us an email at 833-465-9727 or getwrapped@inkwrapped.com, and we’ll sort it out as soon as possible!

If items are damaged / incorrect, we’ll arrange for the items to be collected from you and returned as fast as we can - as long as you’ve contacted us within 7 days of receiving your order.

Please contact getwrapped@inkwrapped.com and include your name, order number as well as any images of damaged / incorrect items and we’ll get back to you as soon as possible.

Alternatively, you can call us 833-465-9727 (Mon-Fri, 9-5pm)

 

REFUNDS

 

Once we’ve received your returned package, we will inspect the return and insure all is as you stated. If you’ve requested a refund, we’ll either credit the amount back to your original method of payment or send you a Credit code to use on your next order.

If you paid for your order by cash, we will issue you a Check by mail. We will contact you for the mailing address if you are unable to pick-up the check in person. 
We will Process your Refund within 7 business days after your return item is received by us. The timeframe for refunds to be credited back to your payment method will depend on your credit issuer’s policies.


InkWrapped.com LLC. cannot take responsibility for products that freeze or melt during shipping. We cannot control the weather and suggest you time your orders accordingly. This applies to ink and any other product or packaging that can be damaged by exposure to freezing temperatures or heat. Ink Wrapped will do their best to insulate said products during shipping, but we cannot guarantee full protection against the weather.


INTERNATIONAL SHIPPING & PAYMENT


Customs and Duties

All orders from outside the United States must be pre-paid in U.S. dollars and are subject to normal import duty, taxes and customs clearance charges in the destination country. International shipping duties and taxes are the customer's responsibility; InkWrapped.com LLC. has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. If a customer refuses shipment due to duties and taxes, they will be liable for any costs incurred by InkWrapped.com LLC..

Shipping

Our main carrier is UPS. UPS has three international shipping options, Express (2 to 3 day delivery) Saver (2 to 4 day delivery) and Expedited (4 to 5 day delivery). UPS also offers a Canada Standard shipping method for our customers in Canada. This is a ground option and can be cost effective for some orders. UPS shipping is very accurate and extremely fast, but is more expensive than some alternative options.

Payment

International Orders will be prepaid in U.S. Dollars using either Western Union, or Wire transfer. Wire transfers are not directly handled on our web site. To pay using wire transfer or Western Union, please choose Check/Money order as your method of payment, and submit your order. We will contact you to confirm your order, confirm your order total, and provide payment instructions. A USD$40.00 wire transfer fee will be added to all wire transfer orders.

Please Read!!!

The total cost that we provide to you for your order, is the total that must arrive at our bank. Any charges by the customers bank, or any middleman banks, are the responsibility of the customer. If the amount received is less than the amount required to pay for your order in full, a second wire transfer will be required, and the customer shall incur additional costs and fees.

Questions??

If you have any questions, please e-mail us at getwrapped@inkwrapped.com OR Call us during normal business hours at 833-465-9727